Frequently Asked Questions

If you still have questions you can use the contact form and we will get back to you as soon as we can.

When will my order ship?

Aside from pre-orders, orders are generally sent within 1-3 business days. We will update you if there are any delays. For pre-orders, please check the pre-order progress page for updates. Thank you for your patience.

How long will it take to arrive?

Shipping is from Hawaii, USA. Please allow 1-3 weeks for US orders. Allow 4-6+ weeks for international orders. Please understand that delivery times cannot be guaranteed.

What is the free shipping code for stickers used for?

In order to make shipping more affordable, orders with only individual stickers, can be mailed out with a stamp and envelope. This means there is no tracking. Please allow 2-3 weeks for US orders and 4-6+ weeks for international orders.

Please use the free shipping code at check out if you would like to utilize this feature. Orders that use the code that do not qualify will be canceled/refunded.

Do you ship to my country?

Generally if shipping is available to your country, it will be available at checkout. If your country is not listed at check out, please feel free to contact us and we can check on if it is possible. Please note shipping is from the US and there may be delays out of our control.

Can I return/exchange?

We DO NOT accept refunds/exchanges on orders that were sent with the exact item(s) as ordered and have no damage. Please be sure to check that you order the correct size/style and item(s). Please be mindful of us a small business. We order stock at a very low quantity to prevent waste and as such we are unable to do size or item exchanges.

Please contact us if item(s) you have received are damaged, incorrect, or missing. Please email us immediately and provide photos and your order number. Your item must be in the same condition you received it in, unworn (if applicable) and in its original packaging.

For orders with incorrect item(s), we will send you the correct item(s) along with a return slip for the unopened/unused received item(s).

We are not responsible for refunds where the buyer has provided an incorrect or undeliverable shipping address.